Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using SECVISOR's cybersecurity platform and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
SECVISOR provides advanced cybersecurity intelligence, threat detection, vulnerability assessment, and security monitoring services. Our platform includes:
- Real-time threat intelligence and monitoring
- Vulnerability scanning and assessment
- Security analytics and reporting
- Incident response and management
- Compliance monitoring and reporting
- API access for integration
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our Services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your account credentials secure
- Accept responsibility for all activities under your account
3.2 Account Security
You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.
4. Acceptable Use Policy
You agree not to use the Services to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit malicious code or conduct security attacks
- Attempt to gain unauthorized access to our systems
- Interfere with the proper operation of the Services
- Use the Services for illegal or unauthorized purposes
5. Subscription and Payment Terms
5.1 Subscription Plans
We offer various subscription plans with different features and pricing. All subscriptions are billed in advance on a recurring basis.
5.2 Payment Terms
- Payments are due upon subscription activation
- Failed payments may result in service suspension
- Prices are subject to change with 30 days notice
- All fees are non-refundable except as required by law
5.3 Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
6. Intellectual Property Rights
6.1 Our Rights
SECVISOR and its original content, features, and functionality are owned by SECVISOR and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Rights
You retain ownership of any content you submit to our Services. By submitting content, you grant us a license to use, modify, and display such content in connection with providing our Services.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services, to understand our practices.
8. Service Availability and Support
8.1 Service Level Agreement
We strive to maintain 99.9% uptime for our Services. However, we do not guarantee uninterrupted access and may perform maintenance that temporarily affects availability.
8.2 Support
We provide technical support during business hours. Support availability varies by subscription plan.
9. Disclaimers and Limitations
9.1 Service Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.
9.2 Limitation of Liability
IN NO EVENT SHALL SECVISOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
10. Indemnification
You agree to defend, indemnify, and hold harmless SECVISOR and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Services.
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us or using the account settings.
11.2 Termination by Us
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our Services.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where SECVISOR is incorporated. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: info@secvisor.org
Phone: +91 8268949507
Address: 803/8, Ekatva Onyx, Wagle Estate, Thane West-400604, India